7 months ago
Dear Railway Team ,
We are currently facing an issue with the database connectivity through PGPool. While we are able to perform certain operations like create, we are unable to fetch, update, or delete data from the database.
From our initial assessment, it appears that the primary and secondary PostgreSQL instances (PG-1 and PG-2) might not be functioning correctly, or are possibly not responding as expected through PGPool.
We kindly request your support in checking the status of both PostgreSQL instances and the PGPool configuration to help us resolve this issue at the earliest.
Please let us know if any logs or further information is needed from our end.
Best regards,
Megha
2 Replies
7 months ago
Heya, unfortunately we're unable to help with application-level issues; I'm going to open this thread to our public bounty board, where the community may be able to help you.
Status changed to Awaiting User Response Railway • 7 months ago
7 months ago
This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.
Status changed to Open itsrems • 7 months ago
6 months ago
I think there would not be answer with these information, need to perform certain test cases:
- Check if you can operate DB operations directly without connection with pgpool. (ensure PG instances up)
- Check pgpool and pg has proper connection, check internal connection (Railway vars)
- Check permission of client request of it has proper permission.