URGENT: Missing Volume After Automatic MySQL Migration
jhonatanlpzz
PROOP

9 months ago

Hello Railway team,

I'm a user on the Hobby plan and I'm experiencing a critical issue following an automatic migration. My MySQL database was recently updated to version 9.3.0, but it appears the volume was either replaced or not migrated correctly. The database now appears empty, and I need to recover essential data that existed before the migration.

Project ID: https://railway.com/project/f672fa3e-d079-418e-8743-8dc26a39c270/service/f4918e91-b4fa-4446-bdd0-e9ccf1216efc

Affected service: MySQL

Is there any possibility to restore the previous volume or access a recent snapshot, even temporarily?

I would greatly appreciate any help or guidance you can provide.

Best regards,

Jonathan

Solved

2 Replies

jhonatanlpzz
PROOP

9 months ago

Please, this information is critical


chandrika
EMPLOYEE

9 months ago

Hi Jonathan, could you please confirm if you are able to see the data in the zinc-volume now?


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved jhonatanlpzz 9 months ago


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