Urgent: PostgreSQL Database Outage Due to Improper Shutdown on Railway Platform

Dear Railway Support Team,

I am experiencing a critical issue with my PostgreSQL database hosted on the Railway platform. Today, I encountered the following error messages in the logs, indicating that the database system was not properly shut down and underwent automatic recovery:

2025-03-18 14:31:58.406 UTC [53] LOG: database system was not properly shut down; automatic recovery in progress

2025-03-18 14:31:58.411 UTC [53] LOG: redo starts at 0/C0698A38

2025-03-18 14:31:58.411 UTC [53] LOG: invalid record length at 0/C069D978: wanted 24, got 0

2025-03-18 14:31:58.411 UTC [53] LOG: redo done at 0/C069D940 system usage: CPU: user: 0.00 s, system: 0.00 s, elapsed: 0.00 s

2025-03-18 14:31:58.419 UTC [51] LOG: checkpoint starting: end-of-recovery immediate wait

2025-03-18 14:31:58.435 UTC [51] LOG: checkpoint complete: wrote 6 buffers (0.0%); 0 WAL file(s) added, 0 removed, 0 recycled; write=0.005 s, sync=0.005 s, total=0.018 s; sync files=6, longest=0.002 s, average=0.001 s; distance=19 kB, estimate=19 kB

2025-03-18 14:31:58.443 UTC [26] LOG: database system is ready to accept connections

While the logs indicate that the recovery process completed successfully and the database is ready to accept connections, the unexpected improper shutdown is concerning and could pose risks to data integrity and system stability.​

I kindly request your assistance in investigating the root cause of this improper shutdown and guidance on preventive measures to avoid such occurrences in the future. Ensuring the reliability and stability of the database is crucial for our operations.

Thank you for your prompt attention to this matter.

Best regards,

Solved

1 Replies

a year ago

Can you share the correct project ? The project you linked does not include the logs you sent.


Status changed to Awaiting User Response Railway 12 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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