10 months ago
Hi Railway team,
My trial period just expired and my MySQL database service is now stopped. I urgently need to export all my data as a .sql dump.
Could you please temporarily start my database service or grant me read-only access for a few hours so I can back up my data?
I only need enough time to run a mysqldump and will be done quickly.
Let me know the details you require.
Thanks a lot for your help!
13 Replies
10 months ago
1b584127-4504-47ee-986c-3a6177c38d68,
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10 months ago
Hello,
To continue using your services, you will need to upgrade to a paid plan, or upgrade to the Free plan.
Best,
Brody
10 months ago
I completely understand the trial limitations, and I really enjoyed using Railway — it made my development process much easier.
I have one request: could you please grant me access to my MySQL database for just a few hours so I can create a backup (.sql dump) of my data?
Right now I can’t connect to the database at all, so I’m unable to export it.
I would greatly appreciate your help with this.
10 months ago
Please "upgrade" to the free plan via https://railway.com/workspace/plans and redeploy your MySQL database afterwards, this should give you enough resources to create a backup.
10 months ago
can't you grant us permission for an hour only please ?
10 months ago
I'm sorry, but we cannot accommodate that request.
10 months ago
😫
10 months ago
If possible please try
10 months ago
We will not be doing that, I am sorry.
Please upgrade to a paid plan, or upgrade to the Free plan.
10 months ago
how to upgrade to free plan ???
10 months ago
Please see uxuz's message above.
10 months ago
Thank You for your assistance
10 months ago
!s
Status changed to Solved brody • 10 months ago