Urgent: Where to purchase Railway credits? Credits expiring soon
prdispatch
HOBBYOP

2 years ago

Hi there, Received an email saying we are low in credits. Our service has to be up continually. I can't find where to purchase more credits? Says here that it's on our billing page, can't see anywhere. https://docs.railway.app/reference/pricing/plans If we run out of credits, will we simply just be charged for usage on our connected credit card?

Closed

11 Replies

prdispatch
HOBBYOP

2 years ago

N/A



2 years ago

hmm, used to be on the usage page, seems like it's gone: https://i.imgur.com/T2wTCRu.png

old:

1296423618569310248


prdispatch
HOBBYOP

2 years ago

It now seemes to be on Usage page rather than Billing so suggest to update the Railway documentation


2 years ago

we'll get the docs updated!


prdispatch
HOBBYOP

2 years ago

Thanks @Brody One key question. If we don't purchase more credits, will we simply move to monthly billing? We would like to just do monthly billing rather than pre-paid credits. Hoping our service does not get discontinued? Our card is on file I believe


2 years ago

running out of credits means your services will be stopped


2 years ago

please read this docs section on how to switch billing models -


prdispatch
HOBBYOP

2 years ago

Ah. So we have to wait until our credits run out (they will run out before end of billing period) to switch billing models? This means we may experience some down time?


2 years ago

for hobby usecases this would not matter too much


prdispatch
HOBBYOP

2 years ago

I see thanks


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