US East (Metal) private networking not working
jack
PROOP

9 months ago

Had a huge issue last night when my postgis service was unable to be accessed by my server via the private network. I've tried connecting to it over Dbgate and the connection times out over a few minutes, however when I created a public networking proxy, it worked.

Solved

30 Replies

jack
PROOP

9 months ago

1270daf7-1f84-4e39-8444-3db245126f9c


jack
PROOP

9 months ago

It happens to be the same exact issue with my s3 bucket.


jack
PROOP

9 months ago

[URGENT] US East (Metal) private networking not working


jack
PROOP

9 months ago

1349755640121135000


brody
EMPLOYEE

9 months ago

the host your database was on was rebooted, you where using the beta migrate volumes feature for that volume and we ended up needing to reboot it for maintenance, as comes with the territory of using a beta feature


jack
PROOP

9 months ago

Shouldn't have re-deploying my services resolved anything?


brody
EMPLOYEE

9 months ago

is something still broken?


jack
PROOP

9 months ago

Same situation, its not the fact there was temporary downtime, but the private networking still doesn't work.


brody
EMPLOYEE

9 months ago

directus cannot connect?


jack
PROOP

9 months ago

Directus, nor dbgate.


jack
PROOP

9 months ago

stuck, then times out

1349759929577374000


jack
PROOP

9 months ago

tcp proxy instantly works

1349760014755299300


jack
PROOP

9 months ago

Not just the database service either, same with my minio service.


brody
EMPLOYEE

9 months ago

okay will see if i can verify this and then raise


jack
PROOP

9 months ago

Thank you


jack
PROOP

9 months ago

1349761358232813600


jack
PROOP

9 months ago

dbgate ^


paulf
PRO

9 months ago

same problem here


jack
PROOP

9 months ago

Was able to use a tcp proxy for the database in the mean time but struggling getting my minio s3 api working with the public endpoint.


jack
PROOP

9 months ago

US East (Metal) private networking not working


brody
EMPLOYEE

9 months ago

infra is looking into it now


jack
PROOP

9 months ago

any idea on getting the public endpoint s3 api with minio to work as a temporary solution? forwarded to same port (9000) and restarted the service but directus doesn't want to connect ("message": "S3 API Requests must be made to API port.")


brody
EMPLOYEE

9 months ago

ive only ever set directus up with r2 and didnt get any error like that so unfortunately i dont have any clue


brody
EMPLOYEE

9 months ago

@Jack - can you try again, we belive to have fixed it


jack
PROOP

9 months ago

Perfect, worked like a charm! Thank you again


brody
EMPLOYEE

9 months ago

no problem!


brody
EMPLOYEE

9 months ago

paulf, can you please try again too?


paulf
PRO

9 months ago

Yes, also works on our side.


brody
EMPLOYEE

9 months ago

awesome, then I will mark this as solved, thank you both for the reports


brody
EMPLOYEE

9 months ago

!s


Status changed to Solved brody 9 months ago


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