US East (Metal) private networking not working

6 months ago

Had a huge issue last night when my postgis service was unable to be accessed by my server via the private network. I've tried connecting to it over Dbgate and the connection times out over a few minutes, however when I created a public networking proxy, it worked.

Solved

3 Replies

6 months ago

1270daf7-1f84-4e39-8444-3db245126f9c


6 months ago

It happens to be the same exact issue with my s3 bucket.


6 months ago

[URGENT] US East (Metal) private networking not working


6 months ago

1349755640121135000


6 months ago

the host your database was on was rebooted, you where using the beta migrate volumes feature for that volume and we ended up needing to reboot it for maintenance, as comes with the territory of using a beta feature


6 months ago

Shouldn't have re-deploying my services resolved anything?


6 months ago

is something still broken?


6 months ago

Same situation, its not the fact there was temporary downtime, but the private networking still doesn't work.


6 months ago

directus cannot connect?


6 months ago

Directus, nor dbgate.


6 months ago

stuck, then times out

1349759929577374000


6 months ago

tcp proxy instantly works

1349760014755299300


6 months ago

Not just the database service either, same with my minio service.


6 months ago

okay will see if i can verify this and then raise


6 months ago

Thank you


6 months ago

1349761358232813600


6 months ago

dbgate ^


paulf
PRO

6 months ago

same problem here


6 months ago

Was able to use a tcp proxy for the database in the mean time but struggling getting my minio s3 api working with the public endpoint.


6 months ago

US East (Metal) private networking not working


6 months ago

infra is looking into it now


6 months ago

any idea on getting the public endpoint s3 api with minio to work as a temporary solution? forwarded to same port (9000) and restarted the service but directus doesn't want to connect ("message": "S3 API Requests must be made to API port.")


6 months ago

ive only ever set directus up with r2 and didnt get any error like that so unfortunately i dont have any clue


6 months ago

@Jack - can you try again, we belive to have fixed it


6 months ago

Perfect, worked like a charm! Thank you again


6 months ago

no problem!


6 months ago

paulf, can you please try again too?


paulf
PRO

6 months ago

Yes, also works on our side.


6 months ago

awesome, then I will mark this as solved, thank you both for the reports


6 months ago

!s


Status changed to Solved brody 6 months ago


US East (Metal) private networking not working - Railway Help Station