Users having problem signing up or loggin in to my site
Anonymous
HOBBYOP

2 months ago

Hello Railway team,

My domain coolprofesionals.com is now accessible, but the subdomain api.coolprofesionals.com shows 'Validating domain ownership' for SSL certificate.

This is blocking login/signup functionality for my users.

DNS records are correctly set:

  • api CNAME → csc3lnwx.up.railway.app

Could you please:

  1. Force re-check/refresh the SSL validation for api.coolprofesionals.com

  2. Check if there are any pending validations in your system

This is urgent as it's affecting authentication for all users. They cannot sign up or login --- getting Network connection issues

Solved$10 Bounty

Pinned Solution

2 months ago

Hey, how long has this been an issue? If this has been for a while, then I would recommend to remove the api subdomain from Railway, delete the the CNAME record and add the subdomain again in Railway (with a new CNAME record).

2 Replies

2 months ago

Hey, how long has this been an issue? If this has been for a while, then I would recommend to remove the api subdomain from Railway, delete the the CNAME record and add the subdomain again in Railway (with a new CNAME record).


Anonymous
HOBBYOP

2 months ago

Oh thanks, man, I have followed your instructions. and it is now resolved. really appreciate...


Status changed to Solved brody 2 months ago


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