Verifique usuário/senha e se a 'senha de aplicativo' é necessária.

openmanagement
PRO

a month ago

Olá, pessoal

Estou com um problema no meu site que parou de enviar e-mail, já fiz de tudo e não consigo resolver o problema. No log do RailWay aparece a seguinte mensagem: ERRO DE AUTENTICAÇÃO SMTP: (535, b'Authentication Failed'). Verifique usuário/senha e se a 'senha de aplicativo' é necessária.

Eu já troque a senha de aplicativo umas 10 vezes, já apaguei as variáves de e-mail e configurei novamente, já removi o site e fiz deploy novamente. Já configurei o app.py de toda forma que pude e nada. Em teste local o e-mail funciona normalmente, mas no RailWay aparece essa mensagem de erro. Tenho domínio do Zoho Mail e as configurações no padrão exigido. Se alguém puder ajudar

Solved

4 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

chandrika
EMPLOYEE

a month ago

Hello,

Apologies but we can only do support in English. Could you please re-submit this ticket in English?

Best,

The Railway Team

Status changed to Awaiting User Response Railway • about 1 month ago

Status changed to Solved chandrika • about 1 month ago

chandrika

Hello,Apologies but we can only do support in English. Could you please re-submit this ticket in English?Best,The Railway Team

openmanagement
PRO

a month ago

Hello everyone

I'm having a problem with my website that stopped sending emails. I've tried everything and can't fix it. The RailWay log shows the following message: SMTP AUTHENTICATION ERROR: (535, b'Authentication Failed'). Check username/password and whether the 'application password' is required.

I've changed the application password about 10 times, deleted the email variables and reconfigured them, removed the website and redeployed it. I've configured app.py in every way I could, but nothing. In local testing, email works normally, but in RailWay, this error message appears. I have a Zoho Mail domain and the settings are as required. Could anyone help?

Status changed to Awaiting Railway Response Railway • about 1 month ago

chandrika
EMPLOYEE

a month ago

Hi there, I'm closing this thread as we have another one open for you here: https://station.railway.com/support/error-check-username-and-password-4f634378

Please feel free to reopen this if you are not able to get this resolved and continue to need help though!

Status changed to Awaiting User Response Railway • about 1 month ago

Status changed to Solved chandrika • about 1 month ago

Verifique usuário/senha e se a 'senha de aplicativo' é necessária. - Railway Help Station