15 days ago
Subject: Urgent: Volume Full (100%) - Cannot add products to WooCommerce
Message:
Hello Railway Support,
I am facing a critical issue with my WooCommerce project. My volume wordpress-volume-WrVR has reached 100% capacity (the 5GB limit of the Hobby plan). Because of this, I am unable to add any new products to my store.
I have a few questions:
I am currently on the Hobby plan. What is the exact minimum monthly cost to increase my storage beyond 5GB?
I was told the Pro plan is $20/month. Is there any cheaper option (around €10/month) to just add more storage without upgrading to full Pro?
How can I quickly resolve this so I can continue adding products?
Please advise on the fastest way to proceed. Thank you.
3 Replies
15 days ago
The Hobby plan has a fixed 5GB volume limit and we don't offer limit increases on Hobby. There is no intermediate option between Hobby ($5/month) and Pro ($20/month) for additional storage, but Pro raises the volume cap to 50GB and you pay only for actual storage used on top of the subscription fee.
Status changed to Awaiting User Response Railway • 15 days ago
Railway
The Hobby plan has a fixed 5GB volume limit and we don't offer limit increases on Hobby. There is no intermediate option between Hobby ($5/month) and Pro ($20/month) for additional storage, but Pro raises the volume cap to 50GB and you pay only for actual storage used on top of the subscription fee.
15 days ago
Subject: Inquiry About Startup and E-commerce Support Programs
Message:
Dear Railway Support Team,
I am writing regarding my e-commerce project (a WooCommerce store) and I would like to inquire about support programs and discounts available for startups.
I would like to know the following:
Startup Program: Am I eligible for this program? What are the current eligibility criteria? I understand the program offers $5,000 in credits for eligible startups, while other sources indicate $500 in credits.
E-commerce Discounts: Do you offer any special offers or competitive pricing for emerging e-commerce stores, especially those using WooCommerce with large datasets?
Storage Alternatives: Since my current Hobby plan has a 5GB storage limit, are there other options besides upgrading to the Pro plan ($20/month) to get additional storage? Is there any room for negotiation for small projects?
Thank you for your time and assistance. I look forward to your reply.
Best regards,
Status changed to Awaiting Railway Response Railway • 15 days ago
15 days ago
We do not offer a startup credits program, startup discounts, or special pricing for e-commerce stores. There is no application or eligibility criteria because no such program exists. The "$5,000 in credits" figure you may have seen does not refer to a current Railway program. Likewise, there are no per-project negotiations or intermediate storage tiers. The Hobby plan includes up to 5GB per volume and upgrading to Pro ($20/month) raises the cap to 50GB, with storage billed based on actual usage.
Status changed to Awaiting User Response Railway • 15 days ago
8 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 8 days ago