Volume migration failed
arnorhs
PROOP

a year ago

There was an error migrating your volume to the new region.

I saw some similar posts, but those seemed to be older and probably resolved (and/or relating to the hobby plan, but I'm on the pro plan)

So basically I've been very slowly working towards moving our services to the EU region - Most of them have been migrated without an issue, but I have a postgres instance on us-west-1 that i'm trying to move to amsterdam (did it on the dev environment first)

When I attempted the migration I got this message and I don't seem to be able to discard/revert/undo..

project ID: 58cd7410-04d6-4c6e-a74d-fa7c78455231

service ID: ade6159a-a640-4f0d-b8b8-44dc80f7c770

environment ID: 7809a736-5e75-42e0-846f-b3b17dac958e

10 Replies

a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam about 1 year ago


arnorhs
PROOP

a year ago

The screenshot didn't make it to central station, so attaching it here as well

Attachments


a year ago

hello, i've raised this with the team


arnorhs
PROOP

a year ago

Any word on this? btw if I can do something like try to migrate the instance to metal first, or instead perform the data migration so it gets migrated to metal instead of the same type of instance, i'm willing to try that..

and I'm also ok, with just reseting things to having the volume completely unmigrated, if i can get rid of this warning somehow (assuming the current volume is not actually affected in any way by being in this state)


a year ago

Hello,

I've reset your migration state, it should definitely help to migrate to Metal first, so please go ahead and do that, and then leave it on Metal.

We would automatically migrate you to Metal in the coming days, so it would be best for you to migrate yourself to Metal on your own time.


arnorhs
PROOP

a year ago

so is it recommended to move all my services to meta?


arnorhs
PROOP

a year ago

metal


arnorhs
PROOP

a year ago

thanks, so all the services in my dev env have now successfully been migrated to EU regions on metal


arnorhs
PROOP

a year ago

and prod now as well.. 👍


a year ago

awesome glad to hear it


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