9 months ago
Getting "Volume migration failed" upon migrating postgres and redis services to metal.
7 Replies
9 months ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 9 months ago
9 months ago
We noticed the migration was from us west to us east metal - was this intentional?
9 months ago
it was, but in retrospect i would leave it us west.
Status changed to Awaiting Railway Response Railway • 9 months ago
9 months ago
sounds good - we are on it
Status changed to Awaiting User Response Railway • 9 months ago
9 months ago
Any updates? I have migrated the other services that rely on these 2 volumes back to legacy us-west for the time being as I was seeing some timeouts on the connections.
Status changed to Awaiting Railway Response Railway • 9 months ago
9 months ago
Hi, we are still working on it - apologies for the delay, I passed on the region information to our team
Status changed to Awaiting User Response Railway • 9 months ago
9 months ago
Hi there - we have successfully migrated the volume. Please let us know if you have any other issues.
Status changed to Solved sarahkb125 • 9 months ago
9 months ago
✅ The internal ticket Metal volume migration failed has been marked as completed.