2 years ago
Attempted to migrate a Postgres database from US West to EU West, apart from the interface also telling me the wrong region in the UI, it also failed and said we have to contact support
0 Replies
it's also happened on another project: 07feadd0-ade5-4e35-a014-b52142285c54
2 years ago
Hi, we have a fix in for this issue. Can you try again please?
hey <@1128092592626737204> , this field is now disabled and the failed indicator still shows
2 years ago
Are you on the pro plan?
2 years ago
only pro plan users should be able to use regions atm
2 years ago
click the big Reset
button inside the Volume's config
2 years ago
actually it looks like that db is gone in your project? I only see Mongo. and that warning is gone. do you want to try and migrate again? should work now
Sorry for not catching up here, I'm still seeing it but I can't find the reset button?
a year ago
scroll down?
im not seeing any reset button here, unless you mean wipe or delete <@539512869780455445>
a year ago
reset button was likely only for admins then
at this point i might just delete and remake it and notify my team of the new DB url
to make it clear its environment e07b7401-6dfa-4475-abe2-74ea310b8061, called "staging"
i dont mind deleting and resetting if the issue is fixed but cant be retroactively applied, but just want to make sure im not destroying the db for no reason haha
a year ago
if you're okay with deleting and makeing a new one, that would be much faster
cool no worries. if it happens again youll know pretty soon haha. will come back here in a sec to update on that