Volume migration taking too long
juan
HOBBYOP

9 months ago

Similar to ThallesComH, I've started the migration of a volume from US West (metal) from US East (metal) and it took 20 minutes so far. The volume has ~300 MB.

Project ID: be3f2db8-13c1-4dfb-b758-fbaace10701c

Solved

16 Replies

juan
HOBBYOP

9 months ago

Update: it's still going


medim
MODERATOR

9 months ago

!t


medim
MODERATOR

9 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim 9 months ago



juan
HOBBYOP

9 months ago

Is there some update on this? I need to use this service


juan
HOBBYOP

9 months ago

I've had to clone the database from backups. The old service is still being migrated (15004f78-e788-4043-9b55-30dc19deae19, named "Postgres-old"). I hope this doesn't eat my credits


ray-chen
EMPLOYEE

9 months ago

Could you go to https://railway.com/account/feature-flags and show a screenshot of it?

We think you have a beta flag on that isn't supposed to be there


ray-chen
EMPLOYEE

9 months ago

No worries about credits, I've added $20 to your account. Apologies for the inconvenience


juan
HOBBYOP

9 months ago

1371464812374130700


juan
HOBBYOP

9 months ago

Thank you! By the way, the service is still being migrated. Weird that it didn't time out or something


ray-chen
EMPLOYEE

9 months ago

Do you have any valuable data there, or are you okay with a the backup?


juan
HOBBYOP

9 months ago

I backed it up before migrating, and the client didn't find anything missing, so it should be fine to delete Postgres-old


ray-chen
EMPLOYEE

9 months ago

👍 could you try deleting the service+volume?

Apologies about this. Your volume was created using a beta flag that we've since removed, so it's stuck in some weird state that is hard for us to undo at the moment.


juan
HOBBYOP

9 months ago

It seems like it worked


juan
HOBBYOP

9 months ago

Was it removed in your end?


chandrika
EMPLOYEE

9 months ago

Hi Juan, glad to see this worked! Will confirm with the team if we cleared that one out for you specifically, but just wanted to know if you took any actions on your end?


Status changed to Awaiting User Response Railway 9 months ago


juan
HOBBYOP

9 months ago

Yes, I've removed the service and volume and it disappeared from the dashboard


Railway
BOT

9 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 9 months ago


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