Project:

• N8N (d180ce36-bd8b-471f-b94d-9d8c9f8dbcfd)

Environment:

• via-veneto (46f3e765-a6cb-4a0d-be73-576537380222)

Service:

• Database (PostgreSQL)

Deployment ID:

• e3e742e6-7637-4c54-89c2-cb119087daf6

Current issues:

• PostgreSQL appears to be stuck during a checkpoint process since March 25
• The database is rejecting all incoming connections
• Errors received: “Connection reset by peer”
• Possible disk or volume I/O corruption/issues
• Our N8N server cannot connect to the database anymore
• The data stored in this database is critical and cannot be lost

We urgently need:

1. Investigation of the PostgreSQL instance health
2. Verification of volume/disk integrity and I/O status
3. Guidance on safe recovery procedures without data loss
4. Any available backup/snapshot recovery options
5. Immediate support to restore connectivity

This is a production-critical incident affecting our operations.

Please prioritize this request as urgent.

Thank you,

Vitor Costa