18 days ago
Evidence:
- App startup is clean:
- Deployment ID: 6e0b94af
- Deploy logs show next start and Ready in 100ms
- App code is not slow:
- GET /api/health returns: {"ok":true,"basicMs":0,"dbMs":0,"totalMs":0}
- But browser/devtools shows ~12s total time even for /api/health
- This happens after clean rebuild/redeploy as well
- We changed deployment region and still see the issue
Service details:
- Service: otterly
- Domain: https://otterly-production.up.railway.app
- Deployment ID: 6e0b94af
- Region: US East (Virginia) / Singapore - both tried
- Replica count: 1
Please investigate possible edge/public-network routing or proxy delay before requests reach the container.
Attached / included:
- deploy log screenshot
- devtools screenshot
- response headers including X-Railway-Edge and X-Railway-Request-Id
- /api/health response body
3 Replies
Status changed to Open Railway • 18 days ago
Status changed to Awaiting Railway Response brody • 18 days ago
18 days ago
This has now been resolved.
The latency was caused by an issue with our CDN provider Fastly, specifically affecting their KV store in the Asia region. Their incident report: https://www.fastlystatus.com/incident/378503
Apologies for the disruption.
Status changed to Awaiting User Response Railway • 18 days ago
10 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 days ago