4 months ago
Recently I'm unable to Postgres database attached to my project TrueCosmic Calendar. It always shows "We are unable to connect to the database via SSH." on the database tab under the Database Connection. See attached screenshot.
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10 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
4 months ago
Hey there!
I linked this to an existing investigation we have going on.
I don't have a set ETA on a fix but we are working towards resolution!
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
🛠️ The ticket User Interface Connection Issue has been marked as in progress.
4 months ago
I have the same issue. My database deployed on the server is not functioning at all, which is disrupting the entire system. This is a very critical issue for me. How quickly can you resolve this?
Status changed to Awaiting Railway Response Railway • 4 months ago
neoinvest22
I have the same issue. My database deployed on the server is not functioning at all, which is disrupting the entire system. This is a very critical issue for me. How quickly can you resolve this?
4 months ago
Hi,
You can connect to the database manually by installing the Railway CLI and connecting via the SSH command. You can also use any database viewer of your choice locally.
4 months ago
Update, we're activity developing a fix. Trying to target mid week for landing it. Appreciate the patience everyone.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Also having this issue
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
A fix was recently merged that should fix this! Try logging out and in again then this should work.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
✅ The ticket Database Connection Issue in Interface has been marked as completed.
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago