22 days ago
Our environment is hosted in the Asia region (Southeast Asia / Singapore), and the issue appears to be related to the current incident regarding elevated latency.
Current impact:
- New deployments are failing or stuck
- Existing production service is timing out and unstable
- This is affecting active users and business operations
We need urgent confirmation of the current status, estimated recovery time, and whether there is any immediate workaround we should apply.
Please prioritize this issue as it is causing critical production impact.
1 Replies
Status changed to Awaiting Railway Response Railway • 22 days ago
22 days ago
This has now been resolved.
The latency was caused by an issue with our CDN provider Fastly, specifically affecting their KV store in the Asia region. Their incident report: https://www.fastlystatus.com/incident/378503
Apologies for the disruption.
Status changed to Awaiting User Response Railway • 22 days ago
15 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 15 days ago