We are unable to deploy our production service on Railway, and the live service is also experiencing repeated timeouts.
xsjd2019
HOBBYOP

22 days ago

Our environment is hosted in the Asia region (Southeast Asia / Singapore), and the issue appears to be related to the current incident regarding elevated latency.

Current impact:

  • New deployments are failing or stuck
  • Existing production service is timing out and unstable
  • This is affecting active users and business operations

We need urgent confirmation of the current status, estimated recovery time, and whether there is any immediate workaround we should apply.

Please prioritize this issue as it is causing critical production impact.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 22 days ago


22 days ago

This has now been resolved.

The latency was caused by an issue with our CDN provider Fastly, specifically affecting their KV store in the Asia region. Their incident report: https://www.fastlystatus.com/incident/378503

Apologies for the disruption.


Status changed to Awaiting User Response Railway 22 days ago


Railway
BOT

15 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 15 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...