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susanowojl
FREEOP

25 days ago

Hello, Railway is not validating the TXT record for my custom domain crm.mototourtenerife.com.

The custom domain is attached to the web service on port 3000.

The CNAME is detected correctly in Railway:

crm.mototourtenerife.com -> zrrpuekp.up.railway.app

The TXT verification record is publicly available:

_railway-verify.crm.mototourtenerife.com -> railway-verify=327f034e375ccfa70a33668d7b4b19b

Confirmed with:

nslookup -type=TXT _railway-verify.crm.mototourtenerife.com 1.1.1.1

nslookup -type=TXT _railway-verify.crm.mototourtenerife.com 8.8.8.8

The API custom domain was removed, so the only custom domain currently used is crm.mototourtenerife.com.

Railway still shows the TXT record as pending and the SSL certificate for crm.mototourtenerife.com is not issued.

Can you please manually refresh or re-check the domain verification and trigger certificate issuance?

Solved

3 Replies

Status changed to Awaiting Railway Response Railway 25 days ago


25 days ago

Your TXT verification value is truncated. The value currently published at _railway-verify.crm.mototourtenerife.com is missing about half the token - it cuts off after ...19b but the full value continues with more characters. You can find the complete verification token in your service's custom domain settings in the Railway dashboard. Update the TXT record at your registrar with the full value, and once it propagates the certificate will issue automatically. You can reply here once updated so we can re-check.


Status changed to Awaiting User Response nico 25 days ago


nico

Your TXT verification value is truncated. The value currently published at `_railway-verify.crm.mototourtenerife.com` is missing about half the token - it cuts off after `...19b` but the full value continues with more characters. You can find the complete verification token in your service's custom domain settings in the Railway dashboard. Update the TXT record at your registrar with the full value, and once it propagates the certificate will issue automatically. You can reply here once updated so we can re-check.

susanowojl
FREEOP

25 days ago

Thanks. I updated the TXT record with the full verification token:

_railway-verify.crm.mototourtenerife.com TXT railway-verify=327f034e375ccfa70a33668d7b4b19b042d3be8b6b0b8695873a780e46444553

Please re-check the domain verification.


Status changed to Awaiting Railway Response Railway 25 days ago


Railway
BOT

25 days ago

Your domain crm.mototourtenerife.com is now fully verified, the CNAME is propagated, and the SSL certificate has been issued. Everything is working.


Status changed to Awaiting User Response Railway 25 days ago


Railway
BOT

18 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 18 days ago


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