4 months ago
Hey!
I can't open my website using custom domain - keytly.com
I have changed DNS records in namecheap, but it's still doesn't work
I will attach screenshot with namecheap DNS settings
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Pinned Solution
4 Replies
4 months ago
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Status changed to Open Railway • 4 months ago
4 months ago
Your root domain (keytly.com) was configured as a CNAME, which does not work correctly at the apex on Namecheap. You need to use an ALIAS record instead.
- Delete this record:
CNAME @ s8gvz1vh.up.railway.app
- Add ALIAS for root domain:
Type: ALIAS
Host: @
Value: s8gvz1vh.up.railway.app
TTL: Automatic
- Add WWW subdomain:
Type: CNAME
Host: www
Value: s8gvz1vh.up.railway.app
TTL: Automatic
- Keep existing records (
admin,api, TXT verification) unchanged.
Make sure both domains are added in Railway:
keytly.com
www.keytly.com
Status should show Connected / Active (SSL will issue automatically).
⏱ Propagation
DNS changes usually take 5–30 minutes.
Docs
Railway:
https://docs.railway.com/networking/domains/working-with-domains
Namecheap ALIAS:
4 months ago
After making the changes and waiting 5-10 minutes. You can try pinging the website ping keytly.com
4 months ago
Yeap, it's working. Thanks Gon!
Status changed to Solved ray-chen • 4 months ago