2 months ago
My production website is loading but not showing data and users are not able to login.
Staging website is not even loading
Pinned Solution
2 months ago
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or 1.1.1.1 as DNS.
24 Replies
2 months ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • 3 months ago
0x5b62656e5d
What's the URL? Also, are there any errors in the logs?
2 months ago
https://clovant-staging-frontend.up.railway.app/ , no error in logs
2 months ago
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to 1.1.1.1.
0x5b62656e5d
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to `1.1.1.1`.
2 months ago
This is happening even on users side, I can't tell them to use a VPN or set
device’s DNS to 1.1.1.1.
2 months ago
could you please provide the solution, it is affecting production
2 months ago
is this a railway side issue
utkarsh020893
could you please provide the solution, it is affecting production
2 months ago
If you have a custom domain, you can proxy it through cloudflare
2 months ago
can't railway resolve it
2 months ago
is this a railway side issue, it was working since many days, but not now
2 months ago
what if i add custum domain for each service in railway and update records in godaddy will it work, and not use cloudflare
2 months ago
i am also facing same issue
2 months ago
did you try adding custum domain to domain registrar
2 months ago
Nope
2 months ago
but why suddenly it stopped working, it was working till yesterday
2 months ago
for me also it was working but not now. Railway should resolve and take care it from their end as it is affecting production
2 months ago
yes
2 months ago
Note sure what exactly is the issue
0x5b62656e5d
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to `1.1.1.1`.
2 months ago
my production website is also affected. frontend is using custom domain so it is working, but users are not able to sign up and no data showing as it is using railway domain
utkarsh020893
my production website is also affected. frontend is using custom domain so it is working, but users are not able to sign up and no data showing as it is using railway domain
2 months ago
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or 1.1.1.1 as DNS.
0x5b62656e5d
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or `1.1.1.1` as DNS.
2 months ago
but why ISP is blocking traffic to Railway’s domains, it is not users fault. Also it has been working till now. Also how can I set 1.1.1.1 as DNS. on each user device
utkarsh020893
but why ISP is blocking traffic to Railway’s domains, it is not users fault. Also it has been working till now. Also how can I set 1.1.1.1 as DNS. on each user device
2 months ago
my isp is JIO. can you please talk to them to resolve this. I am on pro plan. Service disruption is unexpected
0x5b62656e5d
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or `1.1.1.1` as DNS.
2 months ago
But why did they stopped suppenly, till now tey were working
2 months ago
That’s a question for JIO. There’s nothing Railway can do about this.
Status changed to Solved 0x5b62656e5d • about 2 months ago