a month ago
My production website is loading but not showing data and users are not able to login.
Staging website is not even loading
Pinned Solution
a month ago
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or 1.1.1.1 as DNS.
24 Replies
a month ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • about 1 month ago
0x5b62656e5d
What's the URL? Also, are there any errors in the logs?
a month ago
https://clovant-staging-frontend.up.railway.app/ , no error in logs
a month ago
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to 1.1.1.1.
0x5b62656e5d
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to `1.1.1.1`.
a month ago
This is happening even on users side, I can't tell them to use a VPN or set
device’s DNS to 1.1.1.1.
a month ago
could you please provide the solution, it is affecting production
a month ago
is this a railway side issue
utkarsh020893
could you please provide the solution, it is affecting production
a month ago
If you have a custom domain, you can proxy it through cloudflare
a month ago
can't railway resolve it
a month ago
is this a railway side issue, it was working since many days, but not now
a month ago
what if i add custum domain for each service in railway and update records in godaddy will it work, and not use cloudflare
a month ago
i am also facing same issue
a month ago
did you try adding custum domain to domain registrar
a month ago
Nope
a month ago
but why suddenly it stopped working, it was working till yesterday
a month ago
for me also it was working but not now. Railway should resolve and take care it from their end as it is affecting production
a month ago
yes
a month ago
Note sure what exactly is the issue
0x5b62656e5d
I’m able to access the site just fine. Try using a VPN or set your device’s DNS to `1.1.1.1`.
a month ago
my production website is also affected. frontend is using custom domain so it is working, but users are not able to sign up and no data showing as it is using railway domain
utkarsh020893
my production website is also affected. frontend is using custom domain so it is working, but users are not able to sign up and no data showing as it is using railway domain
a month ago
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or 1.1.1.1 as DNS.
0x5b62656e5d
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or `1.1.1.1` as DNS.
a month ago
but why ISP is blocking traffic to Railway’s domains, it is not users fault. Also it has been working till now. Also how can I set 1.1.1.1 as DNS. on each user device
utkarsh020893
but why ISP is blocking traffic to Railway’s domains, it is not users fault. Also it has been working till now. Also how can I set 1.1.1.1 as DNS. on each user device
a month ago
my isp is JIO. can you please talk to them to resolve this. I am on pro plan. Service disruption is unexpected
0x5b62656e5d
Seems like your ISP is blocking traffic to Railway’s domains. If that’s the case, then unfortunately, your only option would use a custom domain if you aren’t able to use a VPN or `1.1.1.1` as DNS.
a month ago
But why did they stopped suppenly, till now tey were working
a month ago
That’s a question for JIO. There’s nothing Railway can do about this.
Status changed to Solved 0x5b62656e5d • 7 days ago