Website stopped working even after clearance of payment
keshav19garg
HOBBYOP

a year ago

I have 2 websites deployed on railway and I am on the hobby plan. The payment had to be done by 6th January,2025 but I could not do it and hence my websites stopped working but on the 8th january, 2025 I cleared the payment and it is showing that my hobby plan is active from 6th jan, 2025 to 6th feb, 2025 but my websites are not working yet.

Please See

Solved

4 Replies


Status changed to Awaiting User Response Railway about 1 year ago


brody

Hello,Please see our docs for this topic -https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

keshav19garg
HOBBYOP

a year ago

Hello,

I did not pay the amount for last month by 6th jan, but paid on 8th jan.

So, i need to redeploy the website? Because they are not working yet


Status changed to Awaiting Railway Response Railway about 1 year ago


brody
EMPLOYEE

a year ago

Yes you need to redeploy all services that you previously had running.


brody

Yes you need to redeploy all services that you previously had running.

keshav19garg
HOBBYOP

a year ago

thanks, it's working now


Status changed to Solved brody about 1 year ago


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