a year ago
This issue occurs after the last payment issue on my account, before that, everything was fine
My apps suddenly had the cpu usage spiked to 1cpu and down to 0 again, and it resulting in the app being in the frozen state and can't handle any incoming request anymore.
However, i do suspect this might be caused by ddos attack before, BUT after i've check the logs through cloudflare, there's no any weird request, and even from the cloudflare side, everything was fine. I suspect this might come from the railway itself, especially from the latest update.
The temprorary solution is to restart the app, but that's not the best, and we can't control our app 24/7.
Please let me know if you need anything, thank you
0 Replies
a year ago
Railway wouldn't load your app or make network requests fast enough to cause anything to spike.
could have been a dos attack launched at the railway provided domain instead?
either way, there's unfortunately not much information railway can provide you here other than what you see on those graphs or in your deployment logs, as railway is simply reporting on what your app used.
we didn't deploy any railway generated domain, and based on cloudflare or request logs, there is no any sign of dos or ddos attack
a year ago
I'm sorry but there's nothing we can tell you here unfortunately, railway can only report on what metrics your app used
hopefully railway will consider add-ons for high-level support (NOT ENTERPRISE) in the future for this kind of issue, kind like ovh
a year ago
I understand where you're coming from but there's nothing railway can help you with when the weird behaviour is your app and not the platform, sorry