When logging in with GitHub a new account was created for me and I can't access any of my projects
Anonymous
FREEOP

a month ago

i always logged in with Github. After authorizing access to railway on GitHub, Railway asked me to accept terms of service which I had already accepted previously. After accepting it, it loaded me a blank account with none of my projects.

It might have something to do that I have changed my email on GitHub some time ago.

Solved

2 Replies

Railway
BOT

a month ago

Railway authenticates through external providers like GitHub, and for security reasons we cannot modify, merge, or reassign account access on our side. When GitHub credentials change (such as the email), it can result in a new account being created. The path forward is to recover the original login state through your provider so the existing Railway account is recognized again. Sorry we can't do more from here.


Status changed to Awaiting User Response Railway about 2 months ago


Anonymous
FREEOP

a month ago

I was able to log in to my existing account by using "log in with email" option and used the email which I had set as primary Github email previously.


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved Anonymous about 2 months ago


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