8 months ago
Railway just says "not authorized" with no further errors. It's already connected to github just fine and will show my list of projects.
Attachments
14 Replies
8 months ago
Hi Jordan,
Does this happen for any repo you try to connect or only to a specific repo(s)?
Regards,
Christian
Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
Appears to be happening with every single one of my repos.
Status changed to Awaiting Railway Response Railway • 8 months ago
8 months ago
I've tried removing the integration, and adding it back, but still getting the same error.
8 months ago
Can you give me the affected service that you are trying to link your GH to?
Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
I'm trying to start a new service.
https://drive.google.com/file/d/1uJUSyjhdL4i1w_6sms_M7HjhlrBLSX_9/view?usp=sharing
^ video of what's happening
Status changed to Awaiting Railway Response Railway • 8 months ago
8 months ago
Hi Jordan,
It looks like an issue with access scopes. Can you please check that you've granted proper access to your repos / orgs to the GitHub Railway App?
You can edit Scope following these steps:
Go to your Account page
In the Account Integrations section where your GitHub account is listed, click "Edit Scope"
In the new window, click Configure next to your account and your org(s)
Under Repository Settings, ensure that "All repositories" is selected if you expect access to everything
Regards,
Christian
Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
All repositories is selected. I've even tried completely disconnecting github and adding it back with "All Repositories" and still getting the same error.
Status changed to Awaiting Railway Response Railway • 8 months ago
8 months ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 8 months ago
7 months ago
Hello,
We implemented extra tracing around this functionally, can you please try again, and this time, if you could, open the network tools so that you can grab the trace id.
Best,
Brody
7 months ago
Hi Brody,
I'm getting a flood of errors. Here are some of them:
Railway API error with id: 8023351605813110924
_app-026c69bc774e0c9f.js:1 Railway API error with id: 3770618829550504165
_app-026c69bc774e0c9f.js:1 Railway API error with id: 1068373749884102931
_app-026c69bc774e0c9f.js:1 Railway API error with id: 1088945515801754930
_app-026c69bc774e0c9f.js:1 Railway API error with id: 8737463988180272175
_app-026c69bc774e0c9f.js:1 Railway API error with id: 8042996955443423840
_app-026c69bc774e0c9f.js:1 Railway API error with id: 7653817176467999467
_app-026c69bc774e0c9f.js:1 Railway API error with id: 4482563053406470036
Status changed to Awaiting Railway Response Railway • 8 months ago
7 months ago
Oh sorry, you wanted the trace id:
{
"message": "Not Authorized",
"locations": [
{
"line": 2,
"column": 3
}
],
"path": [
"workspace"
],
"extensions": {
"code": "INTERNAL_SERVER_ERROR"
},
"traceId": "7185829940292940111"
}
Status changed to Awaiting User Response Railway • 8 months ago
7 months ago
Hey Jordan, could you send a screenshot of your dashboard page? Please include the full page in the screenshot.
For context, there are 2 projects that you're a member of (but you aren't a part of those teams) and the system thinks you're trying to create new projects within those teams and hence the error.
7 months ago
Ah, that's confusing. Okay I see now! Thanks so much for the support!
Status changed to Awaiting Railway Response Railway • 8 months ago
Status changed to Solved chandrika • 8 months ago
7 months ago
✅ The internal ticket Not Authorized when trying to create new services from GitHub has been marked as completed.
