Where can i request a refund
aisdav
PROOP
2 years ago
I bought a PRO plan today. I thought it would be suitable for my project. It did not fit and I would like to make a refund. How do I do this?
2 Replies
brody
EMPLOYEE
2 years ago
https://railway.app/account/billing
There will be a refund button besides your invoice and that is how you would request a refund, make sure you are selected on the correct workspace.
I thought it would be suitable for my project. It did not fit
I'm sure the team would very much appreciate if you could expand on this, why was the Pro plan not suitable for your needs?
angelo-railway
EMPLOYEE
2 years ago
The refund is showing as processed in our system. Marking as resolved.
Status changed to Awaiting User Response Railway • over 1 year ago
Status changed to Solved angelo-railway • over 1 year ago
