N/A

!t

help me, I need to solve a problem

The team will respond in that thread when they are available

How long to wait for an answer?

Are you still on the trial-Plan?
I am asking, because here on discord it says, that you are on the hobby plan

its the little notebook-Icon beside your username

I wanted to reconnect the hobby plan, I had money debited from the card, but the plan was not given

What do you mean with reconnect?

I didn't have money on the card for Railway to write them off, I replenished the card, pressed the Connect button - the money was debited, but the plan was not given

In the second screenshot - this is my online bank and you can see minus $ 5

OK, then you have to be patient until the Railway team gets in touch. Maybe something got mixed up

do you mind sending your pending invoice? its in here
https://railway.app/account/billing

pay $5 again?

dont pay it, its wrong, just wait for the team response.
but if you're in a hurry and dont mind the 5$, paying that invoice will probably solve your case for now

Yesterday it was written that I need to pay the bill to connect the plan, I paid it, but the plan is not accrued

you paid that specific invoice? (clicked on the pay button)? And again, its wrong, and you'll have to wait for the team response unfortunately

If the team doesn't get to this ticket today, they will likely not respond until next week. You'll have to be patient here

Tell me, if I pay for this, will I receive a hobby plan? I just paid once, the money was written off and I didn’t receive the hobby plan

as I said, it’s the weekend. the team will respond next week. Only they can give a definitive answer

you can give it a try if you dont mind the 5$, it might work or not, if not just wait for the team

cc @Marsen