which link to add credit?
alpguimaraes
HOBBYOP

10 months ago

What link to add credit or where is this function on the website?
Solved

11 Replies

echohack
EMPLOYEE

10 months ago

Hey alpguimaraes,

We only offer subscription plans through a credit card. You can subscribe to a plan here: https://railway.com/workspace/billing


Status changed to Awaiting User Response Railway 10 months ago


alpguimaraes
HOBBYOP

10 months ago

I already have the basic plan, but if I go beyond 5 dollars, I would like to know if there is any way to buy credit, without the intention of buying a higher plan, as I am still just learning.
I went to look at my railway usability panel and saw that it increased from 5.06 to 7.02, but during this period I was with my father at the hospital, as I am a beginner I would like to know what is happening, and if it is in the configuration only charge when I am running it
and also, it is not active for the public

Attachments


Status changed to Awaiting Railway Response Railway 10 months ago


10 months ago

Your code will always stay running. So, you'll be billed for it while it runs

You can set spend limits to prevent against this

https://docs.railway.com/reference/usage-limits#hard-limit


Status changed to Awaiting User Response Railway 10 months ago


jake

Your code will always stay running. So, you'll be billed for it while it runsYou can set spend limits to prevent against thishttps://docs.railway.com/reference/usage-limits#hard-limit

alpguimaraes
HOBBYOP

9 months ago

I understand what you said, but I don't understand what's going on, because I have 5% of the project being tested, which is just a chat to answer questions with AI n8n, about tarder, with only 16 pdfs, and it costs 14.99 per month. I use mini openai, it doesn't make sense, and that's what I would like you to help me know if it's the platform's value, if it's my codes that are generating, I want help, because with this value I'm going to have to stop a project that I've barely started.
and if you have to stop the project from charging when you are not using it in its development, is there any way?

Status changed to Awaiting Railway Response Railway 10 months ago


We don't offer solutions to prevent you from going above the $5 of spend. If you don't want to be charged, you will need to either set a limit, or stop the deployment.


Status changed to Awaiting User Response Railway 10 months ago


alpguimaraes
HOBBYOP

9 months ago

How do I stop it when I'm not using it, since I'm still developing the project?
Do you have any idea of ​​what might be happening, since my project is small, an AI that consults a Google Drive folder and answers questions related to it, and an API, to consult the assets (trader) in the analyses
and it's on the invoice (image not sent) for 14.99 dollars, it's a lot, imagine if it had scalability, it would be impossible to put it on the market

Status changed to Awaiting Railway Response Railway 9 months ago


9 months ago

You can set spend limits to prevent against this

https://docs.railway.com/reference/usage-limits#hard-limit
The minimum limit you can set is $10, we don't have any plans to lower the minimum limit.


Status changed to Awaiting User Response Railway 9 months ago


alpguimaraes
HOBBYOP

9 months ago

What I don't understand is that I don't have access to n8n, with bills worth 9.99 dollars and now I see that it's worth 10.37.
If I don't have access, is the amount to be fixed at 9.99 or is there a link I can use to stop paying until the next bill opens, so I can use railway (that was the question I asked in the other question and I didn't get the answer)

Status changed to Awaiting Railway Response Railway 9 months ago


9 months ago

You lost access to N8N because you had failed to pay your previous bill.

You could have restored access yourself since you have have a paid plan, but I have gone ahead and done that for you.


Status changed to Awaiting User Response Railway 9 months ago


alpguimaraes
HOBBYOP

9 months ago

but that's what I want to know from the beginning, where do I restore, you can see I even asked what link could do this?

Status changed to Awaiting Railway Response Railway 9 months ago


9 months ago

Hello,

Your initial ask was on how to add credit.

So for future reference on how to restart a service -

https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

Best,
Brody


Status changed to Awaiting User Response Railway 9 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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