why can't i unlink a card

roman-be
FREE

5 months ago

why can't i unlink a card. without linking another one it violates all the rules. i don't want to link a card yet. but i want to unlink my existing card.
Solved

5 Replies

5 months ago

Hi Roman,

You must have a valid payment method on file in order to maintain an active subscription. You can remove cards on file if you cancel any active subscriptions.

Regards,

Christian


Status changed to Awaiting User Response Railway 5 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


christian

Hi Roman,You must have a valid payment method on file in order to maintain an active subscription. You can remove cards on file if you cancel any active subscriptions.Regards,Christian

roman-be
FREE

2 months ago

It's very strange but I only see Stripe as a payment method. I can't pay with a Belarus card. I'm in Belarus and I want to pay in any way, even in cryptocurrency. Help.


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Apologies, but we only support payment via credit card.


Status changed to Awaiting User Response Railway about 2 months ago


roman-be
FREE

2 months ago

you didn't understand my question. i have master card and visa. but i can't pay from belarus? is there any alternative way?


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Your credit cards would need to support reoccurring payments.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago