• I don't know what to do on our failing deployment.

• Can you guys fix them?

Hello,

Sorry but I am a little confused here, you linked to a service that belongs to a workspace that was canceled in 2024?

Perhaps you linked to the wrong service?

Is there anymore clarity you could provide here?

Best,

Brody

no. it is not canceled. it's live now.

our apps is down now

See this

The dorosi workspace, it is most definitely canceled, since 2024.

Subscription ended on: Oct 10, 2024, 4:24 AM

no. it's live

https://dorosi.ai

We are paying monthly, and last payment was 10th, May.

You had indeed linked the wrong service when creating this thread, the service you originally linked did belong to a canceled workspace, going forward please make sure to always provide accurate information.

With that said, please link to the service you are having trouble with.

What should I do here?

Please do not open a new thread, simply paste the link here so I can look at the service you are having trouble with.

https://railway.com/project/517aa615-dc75-47b3-b72e-25fd05fb5b53/observability

Please link to the specific service you are having trouble with.

https://railway.com/project/517aa615-dc75-47b3-b72e-25fd05fb5b53/service/cf4320a2-c67b-4cc0-880b-ffc2b65b76c1?environmentId=a018a019-2119-436b-8954-3c62f8bd8e4b

Also this

https://railway.com/project/517aa615-dc75-47b3-b72e-25fd05fb5b53/service/0b27f617-1c05-4812-ae12-23bcb2320253?environmentId=a018a019-2119-436b-8954-3c62f8bd8e4b

Thank you for the links.

I can see that we migrated these deployments off of our Legacy infrastructure, something we had sent out Emails for.

As for the crash, that would be the application itself crashing, something we unfortunately have no control over.

For more information on the Metal migration, please see our docs -

https://docs.railway.com/railway-metal

Best,

Brody

I didn't receive any notice about it. can you guys send them to my email from now on?

This is currently only what I manage alone including payment

Also, what should I do? there had been no problem with legacy, problems with metal.

I don't get any application logs, it seemed app crashed before running our apps. what should I do?

We don't have this.

What jdk version should we use?

The problem is not with Metal, the platform, or anything on our side here, your application is crashing, it is printing deploy logs so that you can debug the issue.

On May 21st 2025, we sent an email notice that we will be moving workloads over to Metal.

Please share the latest deployment logs for the service that crashed.

https://railway.com/project/517aa615-dc75-47b3-b72e-25fd05fb5b53/service/cf4320a2-c67b-4cc0-880b-ffc2b65b76c1?environmentId=a018a019-2119-436b-8954-3c62f8bd8e4b&id=9a022ae0-a234-428f-a05c-cb40b12667ed#deploy

This is it.

I changed region from metal to legacy, and it is working now

I cannot access your project.