why has my railway account been restricted?
matinraei8448-rgb
FREEOP

2 months ago

Hello Railway Support,

Could you please tell me why my account has been restricted? I’m currently unable to use some Railway features, including creating a Developer.

I would like to know the reason for this restriction and what I need to do to remove it and regain full access to my account.

Thank you for your help.

Solved

3 Replies

Railway
BOT

2 months ago

Your workspace is currently restricted, and we're not able to share the specifics of why a workspace restriction was applied. There is no action on your side that will lift this restriction, and upgrading or adding a payment method will not change it.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway

Your workspace is currently restricted, and we're not able to share the specifics of why a workspace restriction was applied. There is no action on your side that will lift this restriction, and upgrading or adding a payment method will not change it.

matinraei8448-rgb
FREEOP

2 months ago

how can i remove the restriction from my account and regain full access to railway?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

We understand this is frustrating. Unfortunately, there is no action available on your side to lift this restriction, and we are not able to share the specific reason it was applied. Upgrading your plan or adding a payment method will not change the restriction status.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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