23 days ago
Why does Railway wanna take 5$ if i don’t have active subscription?
24 Replies
23 days ago
Just to be clear, deleting everything doesn't void the subscription, are you sure you don't have an active subscription?
when i got to billing, i saw the option to cancel my plan but when i clicked it, did say there’s no plan
22 days ago
thanks for the update, mind sharing:
- when did you cancel your plan
- when did you get charged 5 usd
just want to make sure I'm on the same page
i was looking at the e-mails, but didn’t see it…it tries to charge in the last 2 days
22 days ago
you can see by going to under billing history
a screenshot of the last few would be most helpful
I ask because I'm trying to understand what state your account is in
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22 days ago
thank you very much! this is very helpful 🙏
I do think this is a platform bug, I'll raise this to the team
22 days ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response Railway • 22 days ago
I see this as well. Should i pay this instead of the 5$?
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22 days ago
mind showing the usage breakdown?
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22 days ago
you still have something running, I'd recommend turning that off right now if you don't intend on using Railway
22 days ago
Sounds good, and no I'd reckon you wouldn't have to pay that, if it was a platform bug that resulted you still being charged even though you cancelled your plan then I can't imagine you'd be on the hook for it, and it's only 4 cents
What if i forgot to do that? 😅 Can happen, a lot of subscription going on currently...
22 days ago
If you forgot to turn the service off?
22 days ago
Or what do you mean?
22 days ago
If you didn't cancel the plan then naturally you'd be expected to pay for it, but you could still just turn off all services, pay the base plan and cancel then
22 days ago
but you did cancel before June 13th right? 😓
I don't see any cancellation e-mail....nevermind, I'll pay that, it's not much
22 days ago
Alright sounds good, and if you for some reason keep being charged next month then feel free to open a billing thread on
22 days ago
happy to help 🙂
Status changed to Solved dev • 22 days ago