Your workspace has been restricted, and we're not able to share the specifics behind this decision. We understand that's frustrating, and we're sorry we can't go into more detail. The restriction is not something that can be adjusted by providing additional context about your usage. From here, the step available to you is to cancel your plan from your workspace billing page and offboard.

Hello,

Thank you for your response. I understand that my workspace restriction cannot be reversed.

Since I am unable to use the paid service, I would like to kindly request a refund for my current subscription if possible. I understand refunds may not be guaranteed, but I would appreciate it if you could review my case.

Thank you for your time and consideration.

You can request a refund from your workspace billing page under Billing History, where eligible invoices have a refund button next to them. If no refund button appears next to an invoice, that invoice is not eligible.