with credentialing issue
thichman
HOBBYOP

a month ago

Service zeus shows persistent "Bad credentials" on the GitHub source connection. Have already: (a) uninstalled + reinstalled the Railway GitHub App with all-repos access, (b) disconnected + reconnected the source repo in the service settings twice. Auth briefly flipped to "GitHub Repo not found" then back to "Bad credentials". Please force-refresh the stored installation token on your side.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


sam-a
EMPLOYEE

a month ago

Good news, this should be working again now. The "Bad credentials" error comes from a cached GitHub installation token on our side that goes stale when the app gets reinstalled, and reinstalling actually resets that cache window each time, which is why it kept coming back on you.

Can you try reconnecting the repo (or just hit redeploy on zeus) without reinstalling the app this time? Our logs show the stale token has already cleared, so it should connect cleanly.

If it still shows "Bad credentials" after that, reply here and we'll force-refresh the stored installation on our end directly. Just hold off on any more app reinstalls in the meantime.

Railway Team


Status changed to Awaiting User Response Railway about 1 month ago


sam-a

Good news, this should be working again now. The "Bad credentials" error comes from a cached GitHub installation token on our side that goes stale when the app gets reinstalled, and reinstalling actually resets that cache window each time, which is why it kept coming back on you. Can you try reconnecting the repo (or just hit redeploy on zeus) without reinstalling the app this time? Our logs show the stale token has already cleared, so it should connect cleanly. If it still shows "Bad credentials" after that, reply here and we'll force-refresh the stored installation on our end directly. Just hold off on any more app reinstalls in the meantime. Railway Team

thichman
HOBBYOP

a month ago

Ok this looks to have worked now. Thank you for fixing this for me!


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved Railway about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...