a month ago
I've been having issues trying open my workplace because is restricted "Your workspace has been restricted. Please attach a payment method or contact support to resolve this."
3 Replies
a month ago
Your workspace is currently inactive because no payment method has been added. You can resolve this by adding a credit card at your billing settings, which will lift the restriction and allow you to use your $5.00 credit balance.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Same I got restricted I joined 3 days ago with the free plan? does this mean I have to get into Hobby description?
4.98$ left in the balance.
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
Yes, you'll need to upgrade to the Hobby plan ($5/month) to lift the restriction. You can do that at https://railway.com/workspace/plans. Your remaining trial credit will still be available after upgrading.
Status changed to Awaiting User Response Railway • 28 days ago
21 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 21 days ago