Workspace blocking
pouriasd4
FREEOP

14 days ago

I had set up a lot of keys and accounts on my 9router, and now I've lost them all with this ban... Please give me the opportunity to back up my 9router!

Solved

5 Replies

Railway
BOT

14 days ago

Your workspace has been restricted, and we're not able to share the specific details behind the restriction. While the restriction is in place, services are stopped and data cannot be accessed or exported. There is no action on your side that will lift this restriction, and we're unable to grant temporary access to retrieve data from the workspace.


Status changed to Awaiting User Response Railway 14 days ago


pouriasd4
FREEOP

14 days ago

So how can I unblock my account? I don't know what I did wrong, but I guarantee I can continue my activities very safely. Is this blocking going to be permanent?


Status changed to Awaiting Railway Response Railway 14 days ago


Railway
BOT

14 days ago

We understand this is frustrating, and we're sorry we can't share more detail about why the restriction was applied. There is no action available on your side to lift it, and we're not able to provide access to the workspace or its data while the restriction is in place.


Status changed to Awaiting User Response Railway 14 days ago


pouriasd4
FREEOP

14 days ago

Will this block be permanent or will it be fixed after some time? Or will I need to provide a guarantee and commitment?


Status changed to Awaiting Railway Response Railway 14 days ago


Railway
BOT

14 days ago

We're not able to speak to the duration of the restriction or outline conditions under which it could change. There is nothing you can submit or commit to on your side that would alter the restriction, and data within the workspace is not accessible while it is in place.


Status changed to Awaiting User Response Railway 14 days ago


Railway
BOT

7 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 days ago


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