2 months ago
My worspace has been restricted, is there any way i could get the restriction lifted.
I have deleted the service i think could have been the cause as i had no idea it could be violating terms of service.
3 Replies
2 months ago
Unfortunately, we're not able to share the specific reason a workspace is restricted, and for paid-plan workspaces the restriction cannot be reversed. We understand this is frustrating. The next step available is to cancel your plan from workspace billing settings to complete offboarding.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
Why is a bot replying to my message
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
All initial replies come from our automated support system, but your thread is reviewed by the team. Unfortunately, for paid-plan workspaces the restriction is permanent and cannot be reversed. We're not able to share the specific reason for the restriction. The next step available is to cancel your plan from workspace billing settings to complete offboarding.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago