8 days ago
Hello Railway Support Team,
My workspace was recently restricted due to a "ToS Violation". I now understand that this was triggered because I deployed a FlareSolverr Docker image for a personal project.
I was honestly unaware that hosting this specific automation tool was against Railway's Terms of Service. It was an innocent mistake, and I had no malicious intentions.I am fully committed to complying with your guidelines.
I promise not to deploy any similar tools in the future. Thank you for your time, understanding, and help.
Best regards,
3 Replies
8 days ago
Your workspace is currently restricted, and unfortunately we're not able to share the specifics behind the restriction. There is no action on your side that would lift it at this time.
Status changed to Awaiting User Response Railway • 8 days ago
Railway
Your workspace is currently restricted, and unfortunately we're not able to share the specifics behind the restriction. There is no action on your side that would lift it at this time.
7 days ago
I know but I want to know If I can recover my account in a short time? I'm cancelling my suscription until I have a response
Status changed to Awaiting Railway Response Railway • 7 days ago
7 days ago
We're not able to provide a timeline for this, and there is no action on your side that would change the restriction. If you'd like to cancel your subscription, you can do so from your workspace billing page.
Status changed to Awaiting User Response Railway • 7 days ago
2 hours ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 hours ago