21 days ago
My workspace was restricted with the reason “ToS Violation”. I believe this is a mistake
3 Replies
21 days ago
Your workspace has been restricted, and we're not able to share the specifics of why a workspace is restricted. There is no action on your side that can lift this restriction.
Status changed to Awaiting User Response Railway • 21 days ago
21 days ago
I only paid for the hobby plan, I couldn't post anything and my space was limited, it disappoints me, if you can't explain the reason for the restrictions, give me back the money and I'll find another service
Status changed to Awaiting Railway Response Railway • 21 days ago
21 days ago
We understand the frustration, and we're sorry we can't share more detail on the restriction. If you'd like to stop your subscription, you can cancel from your workspace billing page. To request a refund, look for the refund option next to your invoice under Billing History on the same page - note that refund eligibility is determined at Railway's sole discretion.
Status changed to Awaiting User Response Railway • 21 days ago
14 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 14 days ago