We're not able to share the specific details behind why a workspace restriction was applied. There is no action on your side that will lift this restriction, and upgrading or adding a payment method will not change it.

Dear Support Team,

I am writing to appeal the recent restriction placed on my workspace due to an alleged "Terms of Service (ToS) Violation."

I believe this restriction was made in error. To the best of my knowledge, our workspace activities fully comply with your Terms of Service and acceptable use policies. We rely heavily on this workspace for our daily operations, and this suspension has caused a significant disruption to our workflow.

Could you please review our account and provide specific details regarding the flagged activity? If any unintentional mistake occurred on our end, we are fully prepared to take immediate corrective action.

Here are my account details for your reference:

Thank you for your time and assistance. I look forward to your prompt response.

Best regards,

We understand this is frustrating, but we're not able to share the specific details behind workspace restrictions or reconsider based on additional context. There is no action on your side that will lift this restriction.

Dear Support Team,

Thank you for the update. While I respect your final decision, we have critical business and project data stored within this workspace that is essential for our continuity.

Could you please grant temporary read-only access or provide an export/backup of our data so we can migrate our files elsewhere?

Any assistance in recovering our data would be greatly appreciated.

Best regards

We're not able to grant access to extract data from a restricted workspace, including temporary read-only access, database exports, or backups.