liemdang2512
PROOP
15 hours ago
Hi team, my workspace has been restricted with the message "You cannot create new resources" even though I have
already completed payment for a paid plan. The billing shows as successful but the restriction is still active.
Could you please help me investigate and remove the restriction on my workspace? My account email is [dangtanliem37@gmail.com].
Thank you!
6 Replies
Attachments
Hi Railway team,
My workspace "Meil Nat's Projects" has been restricted with the message "You cannot create new resources" even though:
- I'm on Pro Plan (active)
- I have 3 successful payments today (June 27): $7.83, $7.83, $7.88
- Current usage is only $8.33 — well within limits
Could you please manually review and lift the restriction? This seems to be a false positive from the automated
system.
Thank you!
14 hours ago
#🛂｜readme 6
Please email support@railway.com.
liemdang2512
PROOP
4 hours ago
i need support pls