liemdang2512
PROOP
8 days ago
Hi team, my workspace has been restricted with the message "You cannot create new resources" even though I have
already completed payment for a paid plan. The billing shows as successful but the restriction is still active.
Could you please help me investigate and remove the restriction on my workspace? My account email is [dangtanliem37@gmail.com].
Thank you!
2 Replies
8 days ago
Please do not open duplicated help threads. As indicated in your other thread, please email support@railway.com for ban appeals as we don't discuss them here.
liemdang2512
PROOP
8 days ago
I apologize for the follow-up, but I already sent an email to support@railway.com yesterday and haven't received a reply. Could you please check on my ticket?"