a month ago
Hello, access to my workspace was restricted after I manually created a new folder and uploaded a file to it. Can you tell me why?
7 Replies
a month ago
We're not able to share the specific details of why the workspace was restricted. Unfortunately, there is no self-serve action that will lift this restriction.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
You've explained the reasons for similar restrictions to other users. What's the problem? Or should I contact you privately?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
This applies regardless of the channel, so a private thread would not change what we're able to share here. We understand the frustration, but we're not able to provide specifics about why a workspace restriction was applied.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
How can I resolve this issue and continue using Railway in my project?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
There is no action available on your side that will lift this restriction, and we are not able to restore access to the workspace.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
There is no action available on your side that will lift this restriction, and we are not able to restore access to the workspace.
a month ago
I don't understand, does that mean access to Railway is restricted forever?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We're not able to offer a path to lifting the restriction on this workspace, and there is no action on your side that would change it.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved Anonymous • about 1 month ago