a month ago
Hi,
My workspace (Evgenii's Projects) was restricted for suspicious activity. I want to address the cause directly rather than ask you to guess at it.
One of the projects in this workspace was running a VLESS proxy behind a TCP Proxy endpoint. I read your Acceptable Use Policy after the restriction and understand that operating proxy or anonymization services is explicitly prohibited. That is on me - I should have checked before deploying, not after. I have deleted the service and its TCP Proxy endpoint, and I will not redeploy it here.
The same workspace also hosts an unrelated project: Hermes. It is a normal HTTP workload with no connection to the service above, and it went down with the restriction.
My request is to restore the workspace so Hermes can run again. If you would prefer to keep the flagged project permanently disabled, or to place any conditions or monitoring on the account, that is fine by me.
I understand you may decline, and I am not asking for an exception to the policy. If restoring the workspace is not something you are willing to do, please see my alternative request below.
Workspace: Evgenii's Projects
Project to restore: Hermes
Project at fault: orbital-drift (deleted)
Thank you for taking a look.
Evgenii
3 Replies
a month ago
Your workspace has been restricted, and we're not able to share the specifics behind the restriction or restore the workspace. You can cancel your plan from your workspace billing page.
Status changed to Awaiting User Response Railway • 26 days ago
Railway
Your workspace has been restricted, and we're not able to share the specifics behind the restriction or restore the workspace. You can cancel your plan from your [workspace billing page](https://railway.com/workspace/billing).
a month ago
I understand the restriction is final and I'm not asking you to reconsider it. One narrow request: the workspace contains an unrelated project (Hermes) with data I have no other copy of. Could you provide an export of its environment variables and volume contents, or leave read access open long enough for me to pull them? I'll cancel the plan either way.
Status changed to Awaiting Railway Response Railway • 26 days ago
a month ago
We're not able to export environment variables, volume contents, or grant read-only access to data on a restricted workspace. You can cancel your plan from your workspace billing page.
Status changed to Awaiting User Response Railway • 26 days ago
19 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 19 days ago