2 months ago
Hello Railway Support,
My Railway workspace has been restricted with the reason:
"ToS Violation"
I believe this may be a mistake. I am developing a personal Astro Engine application consisting of:
- A TypeScript/Node.js backend
- Swiss Ephemeris for astrology calculations
- An API-based astrology service
- An LLM API for chatbot responses
- A React frontend
I attempted to deploy the backend service from the Railway CLI, but the deployment failed with:
"Your workspace has been restricted. Please contact support to resolve this."
The project/service is:
Project: astro-engine-backend
Service: astro-engine-backend
I would appreciate it if you could review the restriction and let me know what caused it. If there is anything I need to change to comply with Railway's Terms of Service, I am happy to make the necessary changes.
5 Replies
2 months ago
Your workspace has been restricted due to a violation of our Terms of Service. We're not able to share the specific details behind the restriction, and there is no action on your side that would lift it.
Status changed to Awaiting User Response Railway • about 2 months ago
Railway
Your workspace has been restricted due to a violation of our Terms of Service. We're not able to share the specific details behind the restriction, and there is no action on your side that would lift it.
2 months ago
Please assign a person to resolve this issue
Status changed to Solved Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We understand your frustration, and we appreciate you sharing the details of your project. Your workspace has been restricted due to a Terms of Service violation, and we are not able to share the specifics behind this decision. Unfortunately, there is no action available on your side that would lift the restriction.
Status changed to Awaiting User Response Railway • about 2 months ago
Railway
We understand your frustration, and we appreciate you sharing the details of your project. Your workspace has been restricted due to a Terms of Service violation, and we are not able to share the specifics behind this decision. Unfortunately, there is no action available on your side that would lift the restriction.
2 months ago
Can a person be assigned for this
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We hear you, and we understand this is not the answer you were hoping for. The workspace restriction has been reviewed, and the outcome remains the same: we are not able to share the specifics behind it, and there is no action available that would lift it.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago