Your workspace has been restricted due to a violation of our Terms of Service. We're not able to share the specific details behind the restriction, and there is no action on your side that will lift it. We understand this is frustrating, and we're sorry for the inconvenience.

Hello Railway Support,

My workspace has been restricted with the reason "ToS Violation".

I would like to understand what specifically caused this restriction. I have also experienced the same restriction when trying to use another account, so I am concerned that there may be an issue or misunderstanding related to my project or usage.

Could you please review my case and let me know:

1. What specific activity or policy caused the restriction?
2. Whether the restriction can be removed after addressing the issue?
3. Whether I am allowed to continue using Railway for my project?

I am happy to make any necessary changes to comply with Railway's Terms of Service.

Thank you for reviewing my case.

We understand you'd like more detail, but we're not able to share the specifics behind the restriction. The restriction is not something that can be lifted through changes on your side, and we're not in a position to offer a path to restoring access to the workspace.

Thank you for the response. I understand that you cannot share the specific details behind the restriction.

However, I would like to request a manual review of my case by a member of the Railway support or Trust & Safety team. I would appreciate knowing whether there is any legitimate way for me to resolve the issue and continue using Railway in compliance with the Terms of Service.

If there is no possibility of restoring this workspace, please let me know whether I am permitted to use Railway in the future for a compliant project.

Thank you.

Hi, thanks for your patience. A member of our team has manually reviewed your case. The restriction was applied for a violation of our Terms of Service, and after that review it stays in place.

We're not able to share the specifics behind the decision, and there's nothing on your side that will lift it. Sorry this isn't the answer you were hoping for.