2 months ago
Hello, my Railway workspace has been restricted due to a "ToS Violation".
I believe this may be a mistake. Could you please review my workspace and let me know the specific reason for the restriction?
Thank you.
3 Replies
2 months ago
We're not able to share the specific details behind why a workspace restriction was applied. There is no action on your side that will lift this restriction, and we're unable to provide access to the workspace or its data while it is in place.
Status changed to Awaiting User Response Railway • about 2 months ago
Railway
We're not able to share the specific details behind why a workspace restriction was applied. There is no action on your side that will lift this restriction, and we're unable to provide access to the workspace or its data while it is in place.
2 months ago
Hello, I still need help with this issue.
I understand that you cannot share the specific details, but I would like to request a review by a human support team member.
If possible, please confirm whether my workspace restriction can be reviewed or appealed.
Thank you.
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We appreciate you following up. Unfortunately, there is no review or appeal process available for this type of workspace restriction, and we're not able to arrange one.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Solved mykal • about 2 months ago
Status changed to Closed mykal • about 2 months ago