a month ago
My workspace has been restricted with the reason “ToS Violation.” I believe this restriction may have been issued in error. I would like to request a human review of my workspace and understand whether there is anything I need to change or remove to comply with Railway’s Terms of Service. Please review the restriction and let me know what steps I should take to resolve it.
4 Replies
a month ago
We're not able to share the specifics behind why a workspace restriction was applied, and there isn't a step on your side that would lift it. We understand this is frustrating, and we appreciate you reaching out.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
We're not able to share the specifics behind why a workspace restriction was applied, and there isn't a step on your side that would lift it. We understand this is frustrating, and we appreciate you reaching out.
a month ago
I understand that you cannot disclose the specific reason. However, I would still like to request a human review of the restriction. This workspace is being used for my personal project, and I am willing to make any necessary changes to ensure compliance with Railway’s Terms of Service. Could you please escalate this case to the appropriate team for review?I understand that you cannot disclose the specific reason. However, I would still like to request a human review of the restriction. This workspace is being used for my personal project, and I am willing to make any necessary changes to ensure compliance with Railway’s Terms of Service. Could you please escalate this case to the appropriate team for review?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
I understand that you cannot disclose the specific reason. However, I would still like to request a human review of the restriction. This workspace is being used for my personal project, and I am willing to make any necessary changes to ensure compliance with Railway’s Terms of Service. Could you please escalate this case to the appropriate team for review?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We appreciate your willingness to adjust your project, and we've reviewed your request. Unfortunately, we're not able to provide further details about the restriction or change its status. There is no additional escalation path available for this type of workspace restriction.
Status changed to Awaiting User Response brody • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago