24 days ago
Hello Railway Support Team,
My workspace has suddenly been restricted, and I am unable to access or manage my services. The dashboard is showing the message:
"Your workspace has been restricted. Please attach a payment method or contact support to resolve this."
I would appreciate it if you could review my account and explain the specific reason for this restriction. If any action is required from my side, please let me know the necessary steps to restore access.
This restriction is affecting my projects and deployments, so I would be grateful for a prompt resolution.
Thank you for your assistance.
3 Replies
24 days ago
We're not able to share the specific reason behind the restriction. Since your workspace is currently on a trial, you can resolve this by upgrading to a paid plan at railway.com/workspace/plans, which will automatically lift the restriction.
Status changed to Awaiting User Response Railway • 24 days ago
Railway
We're not able to share the specific reason behind the restriction. Since your workspace is currently on a trial, you can resolve this by upgrading to a paid plan at [railway.com/workspace/plans](https://railway.com/workspace/plans), which will automatically lift the restriction.
24 days ago
use less exprience
Status changed to Awaiting Railway Response Railway • 24 days ago
24 days ago
Your workspace is currently on a trial, and upgrading to a paid plan will automatically remove the restriction. You can do this at railway.com/workspace/plans.
Status changed to Awaiting User Response Railway • 24 days ago
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago