24 days ago
My workspace has suddenly been restricted, and I am unable to access or manage my services. The dashboard is showing the message:
"Your workspace has been restricted. Please attach a payment method or contact support to resolve this."
I would appreciate it if you could review my account and explain the specific reason for this restriction. If any action is required from my side, please let me know the necessary steps to restore access.
This restriction is affecting my projects and deployments, so I would be grateful for a prompt resolution.
Thank you for your assistance.
2 Replies
24 days ago
Your workspace is currently on a trial and has been restricted. We're not able to share the specific reason for the restriction, but since your workspace is in trial, you can resolve this by completing your upgrade to a paid plan at railway.com/workspace/plans, which will automatically lift the restriction.
Status changed to Awaiting User Response Railway • 24 days ago
Railway
Your workspace is currently on a trial and has been restricted. We're not able to share the specific reason for the restriction, but since your workspace is in trial, you can resolve this by completing your upgrade to a paid plan at [railway.com/workspace/plans](https://railway.com/workspace/plans), which will automatically lift the restriction.
24 days ago
problem not solved
Status changed to Awaiting Railway Response Railway • 24 days ago
Status changed to Solved Anonymous • 24 days ago