Workspace usage shows I am being billed for 2 member seats after Elimination of Pro seat costs
dsyleixc
PROOP

a year ago

Just purchased a pro plan and added another member to the workspace. In Usage its showing that my current usage is 2 member seats at $40 total. I just wanted to double check here and see if I will be getting billed for 2 seats or not. Thanks!

17 Replies

passos
MODERATOR

a year ago

are you on the new metal pricing?


passos
MODERATOR

a year ago

type N/A


dsyleixc
PROOP

a year ago

e20da626-4192-421f-84bd-36da8d290b06


dsyleixc
PROOP

a year ago

we're running the server on the metal network


dsyleixc
PROOP

a year ago

just went to my profile settings and upgraded right through there then added my colleague to the workspace


passos
MODERATOR

a year ago

Go to your usage page (on the Pro workspace) and take a screenshot


passos
MODERATOR

a year ago

Or the plans page, both works


dsyleixc
PROOP

a year ago

1349471302259572700


dsyleixc
PROOP

a year ago

let me know if thats what you needed 👍


passos
MODERATOR

a year ago

yeah you're not eligible for the Metal discount yet, probably not enough usage, if all of your workloads are on Metal wait a bit that it should appear the discount


passos
MODERATOR

a year ago

max 1 day or 2


dsyleixc
PROOP

a year ago

okay, will monitor it


dsyleixc
PROOP

a year ago

are these chats private?


passos
MODERATOR

a year ago

and don't worry, when Railway creates an invoice it'll check if you're on Metal discount


passos
MODERATOR

a year ago

no


dsyleixc
PROOP

a year ago

okay thank you for your help once the usage goes up ill check for that discount


passos
MODERATOR

a year ago

great, if it doesn't appear in max 2 days open a new help thread


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